Chocolate Ancestor works with a fulfillment partner to print and ship our orders. The global social distancing measures are affecting our store as well which means order fulfillment and shipping is taking more time than usual. We’re actively communicating with our fulfillment partner and following the latest news on Covid-19. Our Current Fulfillment turnaround times (from order date, Holidays & Weekends are NOT included)
2-5 business days
Home & living (Pillows)
22-27 business days
23-28 business days
18-22 business days
5-8 business days
13-18 business days
We understand how much of an inconvenience these delays are for you and we truly apologize. We want to make sure we are able to provide our customers with more reliable production times during rather unpredictable times, and that is where we are focusing our efforts.
Please follow our FAQ where we share current updates: on our social media pages, our website and via email. This is a difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so stay safe!
-Team Chocolate Ancestor
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